Concessions and DIBS
Volunteer Requirements for the 2025-2026 Season
The volunteer commitment for this season is 12 hours per family (not per skater). Volunteering will take place through concession stand work, helping with events and tournaments, and any other opportunities which arise throughout the season. Concession stand shifts will generally be in 2-hour increments. Any member of a family who is over the age of 16 is eligible to work in the concession stand. For those not wishing to participate in the volunteer requirement, the option to "buyout" is also offered. The buyout is only offered at the time of registration. If you choose not to buyout at that time the expectation is you will fulfill your hours. The cost is $360.
Credits will be provided for the following club roles at the beginning of the season.
Please note that families with players only in Learn To Play are exempt from volunteering. Families whose oldest skater is at Cross-ice level are required to work 6 volunteer hours.
The following organization roles will receive DIBs credits:
- Board members - 12 hours.
- Coaches - 12 hours. Coaches must meet all registration requirements and contribute the duration of the season.
- Team Managers (U10 and above) - 12 hours.
CONCESSIONS STAFFING INFORMATION FOR THE 2025-2026 SEASON
The Polar Caps are not running the MIA Concession Stand this season. We expect to be asked to staff shifts via MII and their running of the stand. More details to come. We will also have other volunteer opportunities throughout the season.
Once a shift is claimed, it can be cancelled up to 7 days prior to the time of the shift. Once within 7 days, it will be your responsibility to find a replacement to work for you.
The Volunteer Coordinator will have a list of members who may be available to substitute.
If you have any trouble getting into the DIBS site, please check your login. If you are still unable to get in, please contact our webmaster
Responsibilities and Training
It is imperative for volunteers to show up on time (unless other arrangements have been made with approval of the Volunteer Manager). Training sessions will be run by the MII contact running the stand.
No Show Policy
No-shows will not be tolerated and there are significant penalties associated with missing a shift. A penalty of $75 will be assessed to the family for missing a 2-hour time shift. An Emergency Replacement Call List is available to help find last minute substitutions. However, it is the complete responsibility of the volunteer family to find/call substitutes when needed.
Mandatory Family VOLUNTEER Commitment
Remember that the volunteer commitment for this season is 12 hours per family (not per skater).